FAQFrequently Asked Questions

Frequently Asked Questions

How does Moonwhale Ventures work?

Moonwhale Ventures works like a personal investment manager that lives on your smartphone with the objective of managing trades and investment for investors,using sophisticated trading technologies and over 850 professionally trained expert traders and portfolio companies & managers.

We are dedicated to helping you build wealth in the long term by carefully focusing on yield generating investment opportunities and exposures ranging from stocks & ETFs, Real estate investments, Bonds, Cryptocurrencies & Blockchain, Precious metals and luxury Disruptions, Artificial Intelligence & Robotics, Renewable Energy, Fixed Income, Esg solution and Retirement alternatives. We are committed to delivering exceptional returns for our investors while handling the risks ourselves.

How much can I invest?

Moonwhale Ventures can invest for you whether you’re just starting your journey or you have millions in capital to preserve.
There are no restrictions for accredited investors. Minimums varies depending on the plan you’re investing in. The minimum for High yield savings account is $1000 while other investment services have minimums at $5000 and $100,000 for accredited investors

Is it safe to invest through Moonwhale Ventures?


Moonwhale Ventures is considered Highly Trusted, with an overall Trust Score of 90 out of 99. Moonwhale Ventures is authorised by three Tier-1 regulators (Highly Trusted)
As a digital asset investment management firm, Moonwhale Ventures uses industry secured encryption and Bank level security while funds are stored offline with our custodians Coinbase and BitGo

How do I know if I am an accredited or non-accredited investor?

An accredited investor is a person who has a networth of at least $1 million (excluding their primary residence) or earns at least $200,000 in income each year – $300,000 if combined with a spouse. A non-accredited investor is everyone else!

How do I contact someone at Moonwhale Ventures ?

If you have questions that have not been answered in the FAQ, please reach out to us here on the livechat by clicking the icon on your left, you will be answered by our investment support team, Not bot but real humans.

When can I withdraw my investments?

Withdrawals depends on your investment options, some are long term while others are short term. For real estate and fixed income plans, you can withdraw on maturity. For stocks plan or crypto, withdrawals depends on the investment term stipulated. All withdrawal request are processed within 24 hours.

I appreciate the personalized approach Moonwhale Ventures takes with their clients, providing tailored investment solutions that meet specific needs.
Maria Paula FloresUSA
Moonwhale Ventures exceeded my expectations with their top-notch investment advice and exceptional customer service
Elsie-Rose KaneJapan
I've recommended Moonwhale Ventures to friends and family and will continue to do so for their reliable and trustworthy investment services.
Glenn LaurelUK

FAQ Branding

What is an accredited investor?

To be considered an accredited investor, one must have a net worth of at least $1,000,000, excluding the value of one’s primary residence, or have income at least $200,000 each year for the last two years (or $300,000 combined income if married) and have the expectation to make the same amount this year. If you are interested in investing through an entity, please see the SEC’s website for further clarification.

What are your fees? How does pricing work?

Investing: 0.25% per year on your invested balance, which covers all trading costs. Also, there are no additional transaction fees. Every fund your portfolio invests in charges fund fees that, in total, range from 0.03% to 0.50%.

Retirement: You can access our retirement planning tools without funding an account simply by syncing your existing accounts. Once you transfer retirement assets (like an IRA) to Moonwhale, Moonwhale will charge you a 0.25% management fee.

Premium Advice: 0.40% per year on your invested balance for unlimited over-the-phone access to our team of CFP® professionals.

We have different minimum balance requirements across the majority of our account, like $5,000 for real estate, High yield is $1000 (just $1000 to get started) —however, if you opt into our Premium plan, there is a $100,000 minimum

If I have questions throughout the term of my investment, how can I get in touch with you?

As one of our partners, you have direct access to the principals of the firm and their investor relations support team. All inquiries are handled via Live chat support by our professionals for a one on one reply.

What reports, updates, and tax forms will I receive throughout the investment hold period?

Full financial reports are generated each quarter along with written formal updates. Leasing updates go out monthly. From a tax standpoint, you will receive a K-1 for your interest in the partnership each year. K-1’s typically go out by March 15th of each year